Last Updated: August 22, 2024

Arcana Apps, LLC ("we," "us," "our") is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, store, use, and disclose information when you use our mobile application ("App") and website ("Site"). By using our services, you consent to us collecting, storing, using, and disclosing your information as described in this Privacy Policy.

1. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at [email protected].

2. Your Acceptance of This Privacy Policy

By using our App or Site, you agree to the terms outlined in this Privacy Policy. If you do not agree, please do not use our services. This Privacy Policy is part of our Terms and Conditions and is incorporated therein by reference. We may update or modify this Privacy Policy from time to time. If we make any material changes, we will notify you by revising the “Last Updated” date at the top of this policy, posting an announcement on our App or Site, or sending you a notification.

3. Information We Collect

Information You Provide

• Personal Information: When you create an account, subscribe to our service, or contact us for support, we may collect personal information such as your name, email address, and payment details.
• Profile Information: We may ask for details such as your birth date, place of birth, and time of birth to enhance your experience with our services.
• Communication Data: Content of conversations with our AI, feedback, and any other communication you have with us.

Information Collected Automatically

• Device Information: We collect details about the device you use to access our services, such as your device type, operating system, IP address, and unique device identifiers.
• Usage Data: We collect data about your interaction with our services, such as the tarot cards you draw, the questions or topics you engage with, and your preferences.
• Cookies and Tracking Technologies: We use cookies and similar technologies to track your activity on our Site and App. You can manage cookies through your browser settings, but doing so may affect the functionality of our services.

4. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing Services: To deliver personalized tarot readings and AI interactions.
• Improving Services: To analyze usage data, improve functionality, and develop new features.
• Communication: To send service-related communications such as updates, security alerts, and notifications.
• Processing Payments: To manage subscriptions and process payments.
• Legal Compliance: To comply with applicable laws and regulations.

5. How We Share Your Information

Third-Party Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, hosting, and customer support.

Legal Compliance and Safety

We may disclose your information if required by law or in response to legal requests by public authorities.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

With Your Consent

We may share your information with third parties when you have provided your consent.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access and Correction: You can request access to your personal information and request corrections to inaccuracies.
• Deletion: You can request the deletion of your personal information, subject to certain exceptions provided by law.
• Objection and Restriction: You can object to or request the restriction of processing of your personal information in certain circumstances.
• Data Portability: You can request to receive your personal information in a structured, commonly used, and machine-readable format.

7. Protecting Children's Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware of such collection, we will take steps to delete the information promptly.

8. International Data Transfers

Your information may be transferred to, and processed in, countries other than the one in which you reside. By using our services, you consent to such transfers. We will ensure appropriate safeguards are in place to protect your information.

9. Security of Your Information

We implement reasonable measures to protect your personal information. However, no system is entirely secure, and we cannot guarantee the absolute security of your data.

10. Do Not Track

Our Site currently does not respond to “Do Not Track” signals. You can learn more about “Do Not Track” at allaboutdnt.com.

11. Links to Third-Party Websites

Our services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties and encourage you to review their privacy policies.

12. Retention of Personal Information

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

13. Privacy Rights & Choices

• Delete Your Account: You may request the deletion of your account at any time by contacting us.
• Opt-Out of Marketing Communications: You can opt out of receiving marketing emails by following the instructions in those emails. You may also opt out by contacting us.

14. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. If we make any material changes, we will notify you through the services or other communication methods.